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Hold

Headset, eight hours. Same song on the hold line, pitched wrong, familiar.

Break room, banner sagging. He doesn’t know her either.

Screen saver: mountains. Default. He’s been there, actually.

A woman wants someone else. A man wants what can’t be refunded.

Caller 47, Tucson, can’t reset her password, tries three times, calls him a useless cuntfuck.

Thanks, he says. Is there anything else I can help you with today?